Retail stores, shopping centers, and malls are more than what they used to be. Shopping is more involved. Gone are the days of just waiting for foot traffic. Today’s technology allows businesses to interact and learn from their customers like never before. Enclosed malls are evolving to open-air shopping meccas. Customers are looking for promotions on mobile devices before entering stores. With all of these changes, TouchSource has a solution to help you capitalize. How?
Understanding consumer behavior can be a complicated study. Many factors influence every customer’s decision, from what they buy, how much they spend, and how often they purchase, to their decision to even visit a retailer. At TouchSource, we provide technologically advanced products to improve the customer experience and keep bringing them back while allowing you to gain insight into their purchasing habits and provide pertinent and meaningful messaging and content.
Our turnkey retail directories allow you to direct visitors to retail, dining, entertainment, and pop-up sites in a dynamic way. Lead customers on their journey with strategically placed interactive, engaging displays that direct foot traffic. For the ultimate holistic experience, connect displays with your website for effortless directory management. Our customers find success with:
Understanding your customers and knowing what makes them tick is invaluable insight and allows you to interact with them creatively. What’s important to them? What do they like and dislike about the shopping experience? Take advantage of TouchSource digital displays to learn more through:
Easily promote stores, offers, pop-up retailers, and more! Our marketing and advertising solutions allow you to integrate with national ad networks or display internal mall campaigns. Our interactive designs enable customers to transfer maps, directions, and promotional ads simply to mobile devices. Promotion possibilities are endless:
Advertising and marketing messages change frequently, but we have the tools for retailers and malls to adapt. From updating promotions and sales to seasonal advertising and special events, there can be a lot to keep customers informed about. Make the most of your time with effortless and hassle-free updates to messaging in the most critical places. Contact TouchSource today to request a quote.
2D & 3D Interactive Wayfinding Maps | Digital Shopping Directories | Adaptive Digital Advertising | Area Amenities | Calendar of Events | Community Calendar | Consumer Interaction Analytics | Custom Content | Interactive Maps & Marketing Offers | Leasing Information | Marketing Messages | Promotions | Real-Time Transit Info | Scan-to-Mobile Directions & Promotions | Traffic Conditions | Weather | Website Auto-Integration
Shape the consumer experience when they visit your retail and mixed-use spacesLearn More ►
Seamlessly update directories, promotions, maps and more through our integrations with top retail solutionsLearn More ►
Compelling, localized 2D and 3D maps and map-to-mobile capability that guides shoppers and visitors to food, shopping and nearby mixed use attractionsLearn More ►
Starwood is the 5th largest manager of regional malls in the United States. With 100 million shopping visitors annually, Starwood redefines what it means to be a modern-day retail center by piloting cutting edge signage technology by TouchSource.
Switching to digital directories has saved a lot of time. We used to have a very physical updating process, using 20-30 minutes per updated store name, and more time to shuffle names around on the boards – that’s hours you could spend on other efforts. Thanks to these directories, we have a very efficient process for communicating listings and important information to our guests. They don’t need to talk to a concierge staff member for general questions or to ask directions, which aligns with our goals as a luxury retail property. Our visitors expect the highest level of service, so we aim to make the client experience seamless for them.
Our teams have saved countless hours and our marketing is now consistent across all platforms.
The TouchSource software is SUPER user-friendly! This is an amazing tool for commercial property managers with high rises and large buildings. To be able to update information in the blink of an eye and move on to the next project is always an amazing feeling! ACCOMPLISHED! ***** Rating for sure!
900 North Michigan Shops
When the owners embarked on a multimillion-dollar renovation in 2017, the goal was to reinvent the space. Everything was refreshed, from the mall entrance up to the mesmerizing digital canopies on the ceiling. The owners also decided to replace the building’s original 1980-era directories with digital displays. Working with architectural sign business Poblocki Sign Company, 900 North Michigan Shops installed 28 stacked TouchSource monitors at 14 stations to help direct visitors throughout the space.
Contact us today.